Over 50 years providing the best to our clients.
Our extensive experience has enabled us to identify the service elements that our clients value most.
Experience and trust at the service of each client
We work with the experience provided by more than 1,500 public and private sector clients.
Immediate attention
At each branch, we have two immediate response mobile teams (max. 1 hour) equipped with resources and experience to handle all types of service-related contingencies that may affect the client's normal operations, such as effects caused by vandalism, fire, flooding, storms, etc.
Scrupulous environmental respect for cleaning products
All products are endorsed by strict compliance with the most stringent environmental criteria, and all packaging is completely free of halogenated plastics. All our products are ECOLABEL certified.
Initial and ongoing training
Continuous training of all cleaning staff, the cost and other obligations of which will fall entirely on FARO Facility Services, with special attention to training on aspects such as environmental protection and waste management, as well as occupational health and safety.
Customized organization
Based on the actual needs of the facility, adapting the service structure to its current situation and enabling future schedule or shift variations required by the permanent or specific needs of each facility.
Active absenteeism monitoring
Using in-house and contracted resources to minimize its impact on the service.
Restoration commitment
For damage or breakage that may result from the proposed cleaning service, and guarantee of damage replacement through liability insurance.
Staff availability
Properly trained for substitutions due to sick leave, vacations, or any other unforeseen circumstances that may arise.
Permanent communication with the client
Fluid and immediate communication between the facility manager and FARO Facility Services to plan its organization and development, enabling you to convey comments and observations deemed necessary, as well as any incidents that may arise, 24 hours a day throughout the year.
Continuous service evaluation
Through periodic inspections carried out directly by our team. Weekly checks of our staff will be conducted in all areas, such as service quality, attendance controls, etc.
Quality
All our services are designed to deliver the best quality-price ratio to the client.
A clean and well-maintained environment and a healthy atmosphere form the foundation of employee well-being and productivity, working in a functional space.
At FARO Facility Services, we organize professional cleaning based on processes, methods, and people. This ensures the client always receives the same excellence of quality in the services provided.
We offer a wide range of customized solutions for each sector of activity. This allows us to adapt to the client's needs at all times, regardless of the company's size or activity.
At FARO Facility Services, we offer experience, advanced techniques and equipment, and the most appropriate solutions for the cleaning needs required in the various facilities of public and private organizations.
Steps followed by FARO Facility Services for effective service
Steps followed by FARO Facility Services for effective service
Always by our clients' side.
The cleaning system we use is called the Advanced Cleaning System
What we use
Information
Teamwork Systems
Procedure for assigning individual and collective responsibilities successfully tested in multiple facilities.
Mechanization
Progressive service mechanization that streamlines processes and dignifies the work. Low-consumption and low-emission machinery; all equipment and technical resources used by this company have low noise levels and CO2 emissions, as well as low water and energy consumption.
Microfiber System
The use of the Microfiber cleaning method guarantees savings in time, money, and effort in both domestic and professional cleaning, as well as in areas where cleaning and disinfection are priorities.
Window cleaning system with osmotized water
The window cleaning system with osmotized water reduces working time and extends cleaning durability by avoiding the use of chemical products that create a film which, rather than protecting, generates an attraction effect on dust particles and allows the fixation of oily substances.
Eco-friendly products
All our products are accredited by the Ecolabel, taking into account all environmental factors.
Proximity, professionalism, and experience.
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Thank you for trusting FARO Facility Services
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